• IT Services Chat Support Hours
  
  
  
  • Monday: Closed
    
  • Tuesday: Closed
    
  • Wednesday: Closed
    
  • Thursday: Closed
    
  • Friday: Closed
    
  
  In the meantime, you can:
  
  
  
  • Look for solutions in our Knowledge Base at https://kb.bcit.ca
  
  
  • Make a request on our online portal at https://techhelp.bcit.ca
  
  
  • Email us at techhelp@bcit.ca
  
  
  • Call us or leave us a voice message at 604.412.7444 (option 1):
    Monday: 8:00AM to 5:30PM
    Tuesday: 8:00AM to 5:30PM (Closed 2:30PM to 3:30PM)
    Wednesday: 8:00AM to 5:30PM
    Thursday: 8:00AM to 5:30PM
    Friday: 8:00AM to 5:30PM
    Saturday: Closed
    Sunday: Closed
    
  
  

Important Messages

• Learning Hub or Bongo
  
  Please contact Education Technology Services for Learning Hub or Bongo questions/issues:
  
  
  
  • Hours: Monday to Friday 8:00AM – 4:30PM
  
  
  • Phone: 604-412-7444 (option 2) or toll-free: 1-800-351-5533 (option 2)
  
  
  • Email: techhelp@bcit.ca