• You have reached the Chat Services at BCIT
  "NOTIFICATION FOR FACULTY AND STAFF AT BCIT"
  
  The BCIT employee email has been fully restored.
  
  Thank you
  BCIT Service Desk
  
  BCIT IT Services chat support is currently closed from 9:30am -10:00am
  
  IT Service Support Hours
  
  
  
  • Monday to Friday: 8:00a.m.. to 9:30p.m.
  
  
  • Saturday: 8:30a.m.. to 14:00p.m.
  
  
  • Sunday: 8:30a.m.. to 12:00p.m.
  
  
  
  
  
  In the meantime, you can:
  
  
  
  • Make a request on our online portal at https://techhelp.bcit.ca
  
  
  • Email us at techhelp@bcit.ca
  
  
  • Leave a voicemail for us at 604.412.7444 Option #1
  
  
  • Look for solutions in our Knowledge Base at https://kb.bcit.ca
    

Important Messages

• Welcome to BCIT Chat Services
  
  
  Please note: if you are calling for the following issues/requests, please contact BCIT Learning Hub at 604-412-7444 option #2
  
  - Bongo Issues with online/virtual classes
  - Successfully logged in to myBCIT, but cannot login to Learning Hub
  For further assistance regarding BCIT Learning Hub, please see the contact information below
  
  Learning Hub hours Monday-Friday 8:00am – 4:30pm.
  Phone: 604-412-7444 (option 2)
  Toll-free: 1-800-351-5533 (option 2)
  Email: techhelp@bcit.ca